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This link takes you to the article “The Value of Computers, Information, and Knowledge”, written by Paul Strassmann. The article deals with why and how “knowledge or intellectual” capital can be measured. An analysis, supported by data, is provided on costs associated with information technology, and with the information processes within a company. An information productivity metric, for measuring the productivity of using information within an organization, is suggested. Companies and countries are compared using this metric. |
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