Site's Quality Program 
                                  
The site manager seeks to maintain a high quality website.  Hopefully, by maintaining high quality, the site will be easier and more enjoyable to use, and also be a more effective source of needed information for management accountants.

To try to achieve high quality, the manager has a program designed to measure the quality and also to improve it.  Information on this Quality Program is provided here.

Google Analytics is used to routinely monitored the following measurements as indicators of current quality:

This data is for the "links" page                              count for                count for              count for
                                                                       
January 2012          December 2011     November 2011

visits to website                                                         103                      74                     114
% new visitors  (lower is better, want returns)               51%                     51%                  71%
total page views                                                         135                      127                    163
bounce rate  (lower is better, shows interest)                  79%                     72%                  80%
average time on site (higher shows more interest)         1.47 min              2.10 min              2.22 min
average pages visited per visit                                      1.4                       1.7                     1.4
   
Hopefully, these measurements will show positive (improved quality) trends.  As trends become obvious, the site manager will try to take steps to correct unfavorable results.

Besides monitoring and responding to the above numbers, the site manager, during his own frequent use of the
Management Accounting Information Center (MAIC) to find management accounting-related information, evaluates the efficiency and effectiveness of the site's performance.  This evaluation, hopefully, also leads to improved quality.

Links to other websites are checked, and repaired as needed, monthly.  The site manager greatly appreciates notification about links that no longer connect.

The quality of the RSS feed content being pull to the
MAIC website is also checked regularly.   Where quality is bad for the news feeds, new search terms are tried.  Other feeds that are not delivering sufficient quality are removed.

An important component of the
Management Accounting Information Center’s Quality Program is the research, analysis, and writing that support the articles that appear at the Center’s site.  You can click to a further explanation of these articles by clicking "Articles Posted" on the home page.

And finally, a very important part of the
Management Accounting Information Center’s Quality Program is feedback from users.  Presented here are the  most recent feedback comments, with their dates of submission:

                         "I wanted to share some brief comments about your page: (
http://www.informationforaccountants.com/Project_Management.html).
                          I've incorporated it into a couple resource pages to distribute during some project management seminars I'm running. It has excellent
                          information and has been greatly received- thank you so much."   (1/1/2011)

                         "… as a librarian working on updating our online resources, your page was a great source of information."  (6/17/2010)

                         "I just wanted to congratulate you on a great website you have assembled. Thank-you."  (9/21/07)

                        "The article,
Using the Internet to Research US Financial Accounting Standards, is very useful and
                          definitely needed and apt in today's age of information overload.   I will definitely be using the tips."  (2/18/2006)

                        “A prodigious effort, the Management Accounting Information Center …”, an article in PlantServices.com,
                           
http://www.plantservices.com/articles/2005/562.html.    (2005)

                        "I think by now most can appreciate the huge amounts of work it takes to develop and maintain a site liked this”  (9/29/2005)

                        "Thank you for providing a great free service to students, educators, and professional accountants"  (7/27/04)

                        "I came across your website, and I am impressed by the quality of your website."   (5/31/04)

                        "Your website is a great resource."   (8/08/03)                        
                                
                        "Your site appears to be very useful."  (7/23/03)

                        "You have a lot of information that can be accessed via your site!!!"  (7/23/03)

                        “You are putting together a fascinating and much needed resource,
                          Richard, and you are to be congratulated”  (7/23/03)
                                                                    
                        "Kudos to you on the development of such an informative site."  (4/17/03)                            

                        "Great effort with the Website, Richard!"  (3/20/03)

                        "Agreed – this is terrific?  Thanks for sharing the URL to your website."   (3/20/03)

                        
Please submit any comments and feedback on the site’s quality, its quality program, or any other subjects related to the
Management Accounting Information Center by clinking here.  Your comments are welcomed and appreciated.  Thank you.
Management Accounting Information Center

An Internet Site For Researching Management, Accounting, and Business  Information
(home)
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                                                                          January 2012       December 2011                                                                
original articles available on site                                        60                       60 
links to other websites                                                1,559                  1,559
RSS feeds from Bing News                                           360                     360
RSS feeds from sources other than Bing News                101                     100
pages with search using Yahoo Pipes technology              180                     180
special Yahoo Pipes Search Products                              170                      170
pages with podcasts filtered by Yahoo Pipes                      96                       96
pages with Google Alerts                                                 32                       31
pages with Google gadgets and applications                       14                       14
Google charts on pages                                                   96                       83
The following measurements are use as indicators of continuous (or lack of) site content improvements: