| Site's Quality Program The site manager seeks to maintain a high quality website. Hopefully, by maintaining high quality, the site will be easier and more enjoyable to use, and also be a more effective source of needed information for management accountants. To try to achieve high quality, the manager has a program designed to measure the quality and also to improve it. Information on this Quality Program is provided here. Google Analytics is used to routinely monitored the following measurements as indicators of current quality: |
| count for count for count for February 2010 January 2010 December 2009 visits to website 351 301 392 % new visitors (lower is better, want returns) 83% 86% 78% total page views 576 471 618 bounce rate (lower is better, shows interest) 68% 71% 71% average time on site (minutes) 1 min 1 min 1 min average pages visited per visit 1.6 1.6 1.6 |
| Hopefully, these measurements will show positive (improved quality) trends. As trends become obvious, the site manager will try to take steps to correct unfavorable results. Besides monitoring and responding to the above numbers, the site manager, during his own frequent use of the Management Accounting Information Center (MAIC) to find management accounting-related information, evaluates the efficiency and effectiveness of the site's performance. This evaluation, hopefully, also leads to improved quality. Links to other websites are checked, and repaired as needed, monthly. The site manager greatly appreciates notification about links that no longer connect. The quality of the RSS feed content being pull to the MAIC website is also checked regularly. Where quality is bad for the news feeds, new search terms are tried. Other feeds that are not delivering sufficient quality are removed. An important component of the Management Accounting Information Center’s Quality Program is the research, analysis, and writing that support the articles that appear at the Center’s site. You can click to a further explanation of these articles by clicking "Articles Posted" on the home page. And finally, a very important part of the Management Accounting Information Center’s Quality Program is feedback from users. Presented here are the most recent feedback comments, with their dates of submission: "I just wanted to congratulate you on a great website you have assembled. Thank-you." (9/21/07) "The article, Using the Internet to Research US Financial Accounting Standards, is very useful and definitely needed and apt in today's age of information overload. I will definitely be using the tips." (2/18/2006) “A prodigious effort, the Management Accounting Information Center …”, an article in PlantServices.com, http://www.plantservices.com/articles/2005/562.html. (2005) "I think by now most can appreciate the huge amounts of work it takes to develop and maintain a site liked this” (9/29/2005) "Thank you for providing a great free service to students, educators, and professional accountants" (7/27/04) "I came across your website, and I am impressed by the quality of your website." (5/31/04) "Your website is a great resource." (8/08/03) "Your site appears to be very useful." (7/23/03) "You have a lot of information that can be accessed via your site!!!" (7/23/03) “You are putting together a fascinating and much needed resource, Richard, and you are to be congratulated” (7/23/03) "Kudos to you on the development of such an informative site." (4/17/03) "Great effort with the Website, Richard!" (3/20/03) "Agreed – this is terrific? Thanks for sharing the URL to your website." (3/20/03) Please submit any comments and feedback on the site’s quality, its quality program, or any other subjects related to the Management Accounting Information Center by clinking here. Your comments are welcomed and appreciated. Thank you. |
| February 2010 January 2010 original articles available on site 44 43 links to other websites 1,573 1,566 RSS feeds from Google News 360 360 RSS feeds from sources other than Google News 158 158 pages with Yahoo Pipes technology 180 180 special Yahoo Pipes Search Products 247 247 pages with podcasts filtered by Yahoo Pipes 102 102 |
| The following measurements are use as indicators of continuous (or lack of) site content improvements: |